There is certain technology where we are required to use a filter. This filter can be a bit sensitive and moreso than we'd like. Unfortunately, it is a condition of use so we have to use it and cannot show you any of the results which are flagged by the filter. When this happens, you will receive a popup letting you know that the filter has been hit.
We strongly believe that AI will be a part of every business in America by 2030. Our team is also strong advocates of experimentation and letting people play with this technology without filters so we only filter when we absolutely have to.
If you find that a model you like using consistently hits a filter, please let us know. We'd love to be able to help you out with a custom solution. Our team will continue to express our thoughts on the filter to the NLP provider in the hope that one day, the KYC process can pass onto us.